Privacy Policy

We are the company Marek Sviridov MS AESTHETICS, Company ID No. 01571141,
registered office at K Hvězdárně 1686/34, Hradec Králové, Czech Republic.

We operate an e-shop on the website www.msaesthetics.cz

For the sale of our products and the operation of our website, we process certain personal data.

The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (the General Data Protection Regulation – GDPR).

I. Processing of Personal Data

Processing of personal data when using the contact form

If you inquire about our products or services, we will process the contact details you provide to us, primarily via the inquiry or contact form. These include:
first name and last name, email address, phone number, and information about the product of interest (e.g. product specifications).

For what purpose?
We use these details to contact you for further communication regarding products or services.

On what legal basis?
Processing is carried out pursuant to Article 6(1)(b) GDPR – performance of pre-contractual measures taken at your request.

How long will we process the data?
If no further cooperation is established, we will process your personal data for a maximum of one year from our last communication.

Processing of personal data in the case of a purchase

If you make a purchase from us, we will process the information you provide, mainly billing details, such as: first name, last name, address, and telephone contact.

For what purpose?
We process personal data to fulfil our contractual obligations – in particular to deliver goods or services to you.
We also use your contact details to communicate with you regarding the status of your order, complaints, or inquiries.

Personal data are further processed to fulfil legal obligations, especially for accounting and tax purposes, or for handling complaints.

On what legal basis?
Processing is carried out pursuant to:

• Article 6(1)(b) GDPR – performance of a contract

• Article 6(1)(c) GDPR – compliance with a legal obligation

How long will we process the data?
For the duration of the service provided and subsequently for one year after the last provision of the service or delivery of goods.

Newsletters (commercial communications)

If you are a purchasing customer and did not opt out during the purchase, we may use your email address to send you newsletters and updates.

On what legal basis?
This is permitted under Section 7(3) of Act No. 480/2004 Coll., on Information Society Services, unless you objected during the purchase.

How long will we process the data?
For 2 years from your last purchase.
You can unsubscribe at any time via email or by contacting us at: msaestheticscz@gmail.com

II. Who has access to the data?

Your data remain with us. However, certain third parties may access the data because they assist us in operating the e-shop. These include:

• e-shop platform provider Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Company ID No. 28935675, registered with the Municipal Court in Prague, Section B, File No. 25395

• shipping service provider Zásilkovna

• payment processing services Zásilkovna

• email service provider (msaestheticscz@gmail.com)

Personal data are processed only within the territory of the European Union.

III. Additional information

We have not appointed a Data Protection Officer.

We do not carry out automated decision-making or profiling.

If you have any questions regarding personal data, please contact us at: msaestheticscz@gmail.com

Use of Cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website on each subsequent visit or to another website that recognizes them.

Cookies serve various purposes, such as enabling efficient navigation between pages, remembering user preferences, and generally improving the user experience. They also help ensure that online advertisements are better tailored to your interests.

Cookies used on our website:

• Essential cookies – necessary for the operation of the website and basic functions (e.g. access to secure areas). These cookies cannot be disabled.

• Analytical/statistical cookies – allow us to recognize the number of visitors and analyze how visitors use the website, helping us improve its functionality. These cookies are used only with your prior consent.

• Advertising cookies – used to track preferences and display advertising and content relevant to your interests and online behavior. These cookies are used only with your prior consent.

Please note that third parties (including external service providers) may also use cookies and/or access data collected by cookies on the website.

Further information about cookies and their current list can be found in your browser’s developer tools.

Consent may be expressed via a checkbox in the cookie banner. You can also refuse cookies or configure your browser to allow only selected cookies.

Cookie management instructions:

• Internet Explorer: https://support.microsoft.com/help/17442

• Google Chrome: https://support.google.com/chrome/answer/95647

• Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies

• Safari: https://support.apple.com/guide/safari

• Opera: https://help.opera.com/latest/security-and-privacy/

• Microsoft Edge: https://docs.microsoft.com/microsoft-edge

IV. Your rights in relation to personal data processing

Under the GDPR, you have the right to:

• request information about which personal data we process,

• request access to your personal data,

• request correction or updating of data,

• request restriction of processing,

• request a copy of processed personal data,

• request erasure of personal data in certain cases,

• request data portability in certain cases,

• object to processing based on legitimate interest.

If you believe that your data are not being handled properly, you have the right to lodge a complaint with the Office for Personal Data Protection, or to seek judicial protection.

These Privacy Policy are effective as of 1 April 2023.